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| Check Business Continuity Information |
| In the Event of a Business Disruption
at the Federal Reserve |
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During a contingency situation, Federal Reserve staff will work to ensure the highest possible level of service for our customers. Successful contingency operations will require preparation, coordination and cooperation between your institution and Federal Reserve staff. Answers to your critical questions about local Federal Reserve Check Services contingency procedures are provided below. For national contingency information, visit: National
Business Continuity Guide: Check Services |
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| How Will the Federal Reserve Contact
Us During a Contingency Situation? |
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| EROC and/or Utica customers may be contacted via a bank circular,
Fedwire® broadcast, e-mail,
telephone and/or website postings. Contingency messages would
include a notice of the service disruption and possibly a request
to take certain actions to assist the affected office during
the period of the service disruption. The circular will also
put institutions on notice if the disruption may result in delays
in the presentment of cash items, in the return of unpaid items,
and/or in the forwarding of advices of nonpayment. To read the
latest bank circulars online, please visit: Circulars ›› |
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| How Can We Obtain Information
on Shipping/Drop Points for Deposits During a Contingency
Situation? |
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In the event that alternate drop points or schedules are established, this information will be communicated via telephone, a bank circular and/or Fedwire broadcast. The information will also be posted on our web site. In addition, specific questions may be directed to the following toll free number:
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| Who Should We Contact with Questions
about Check Processing Contingency? |
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Questions regarding check-processing contingency should be directed to the following toll free numbers:
In the event of telephone service disruptions to a specific area, any of the numbers listed above may be used for informational updates concerning either the upstate or downstate regions in the Second Federal Reserve District and Federal Reserve Bank of Philadelphia. "Fedwire" is a registered service mark of the Federal Reserve Banks. |
