Circular
New Federal Reserve Consumer Help Center Opens November 16
October 16, 2007
Circular No. 11905

The Federal Reserve System's new center for centralizing the intake and administrative processing of consumer complaints and inquiries will be launched on November 16, 2007. As a result, all consumer complaints and inquiries will be directed to the new center, called Federal Reserve Consumer Help (FRCH). FRCH is housed in the Kansas City and Minneapolis Reserve Banks. The new address is:

Federal Reserve Consumer Help
PO Box 1200
Minneapolis, MN 55480

See the CA letter for full details.

CA 07-06 letter OFFSITE