Toll Free 800 Telephone Number to Contact Discount Window
August 22, 2002
Circular No. 11459

To All Depository Institutions and Others Concerned in the Second Federal Reserve District:

The Federal Reserve Bank of New York has established a toll free telephone number to be used for calls to the discount window. This phone number should be used instead of the current discount "hotline" number (212) 720-5394. While there will be a transition period during which you can use either number, we encourage your staff to begin using the following toll free 800 number immediately.

Federal Reserve Bank of New York Discount Window toll-free number is:

1- 866 - 226 -5619

This toll free number is part of the Federal Reserve System's efforts to enhance contingency and backup arrangements. If an emergency disrupts our discount window operations, phone calls to the toll free number will be capable of being re-routed to staff at a contingency site or to another Reserve Bank who will be prepared to respond to your discount window inquiries and meet your needs for temporary liquidity.

Questions on this matter may be directed, at this Bank to Dianne Thornton or John McGowan.