Current Issues in Economics and Finance
Paying Electronic Bills Electronically
January 1999 Volume 5 Number 1
JEL classification: G2, G21

Authors: Lawrence J. Radecki and John Wenninger

Electronic billing and payment systems are about to change the way many households pay their monthly bills. These systems are likely to increase consumer convenience and reduce billers' costs. Several factors, however, could slow down the widespread use of electronic billing and payments, including customer resistance to change, unequal access to technology, and consumer privacy concerns.

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