Staff Reports
What's Driving the New Economy? The Benefits of Workplace Innovation
March 2001 Number 118
JEL classification: D24, J24, J31, J33, J51, M12

Authors: Sandra E. Black and Lisa M. Lynch

Using a unique nationally representative sample of U.S. establishments surveyed in both 1993 and 1996, we examine the relationship between workplace innovations and establishment productivity and wages. Using both cross-sectional and longitudinal data, we find evidence that high-performance workplace practices are associated with both higher productivity and higher wages. Specifically, we find a positive and significant relationship between the proportion of non-managers using computers and the productivity of establishments. We find that firms re-engineer their workplaces and incorporate more high-performance practices experience higher productivity. For example, profit sharing is associated with increased productivity, and employee voice has a large positive effect on productivity when it is implemented in the context of unionized establishments. These workplace practices appear to explain a large part of the movement in multifactor productivity over the 1993-96 period. When we examine the determinants of wages within these establishments, we find that re-engineering a workplace to incorporate more high-performance practices leads to higher wages. However, increasing the usage of profit sharing results in lower regular pay for workers, especially technical workers and clerical/sales workers. Finally, increasing the percentage of workers meeting regularly in groups has a larger positive effect on wages in unionized establishments.

Available only in PDFPDF45 pages / 120 kb

For a published version of this report, see Sandra E. Black and Lisa M. Lynch, "What's Driving the New Economy? The Benefits of Workplace Innovation," Economic Journal 114, no. 493 (February 2004): 97-116.

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