Reservations: Frequently Asked Questions

all visitors

How do I get to the New York Fed?
Visitors must enter the building at 44 Maiden Lane (between Nassau and William Streets) and bring a printed copy of their e-ticket, a valid government-issued ID with photo, such as a driver’s license or passport, and pass through a security screening. The name on the ticket must match the name on the photo ID.

It looks like there are no available tour times. Why am I unable to book a reservation online?
Reservations are available at a first-come, first-served basis 30 days in advance on a rolling calendar.

Can I book a reservation for more than four months from now?
Reservations can be booked up to one month in advance.

Will cancellations appear on the website?
Yes. Cancellations appear directly on the website. We cannot anticipate cancellations, so we recommend that you check our website periodically to see if spaces have become available.

Can I be put on a waiting list?
We do not keep a waiting list. Cancellations are sporadic so we advise that you check our website periodically to see if spaces have become available.

What if I don’t have the names of all the visitors when I am booking the reservation?
When reserving a tour, you may enter a tentative list of names to secure the tour time you have chosen. Please update your reservation with the final list of names at least one week prior to your date of visit by going to the Museum & Gold Vault Tour page of the website and clicking on "Manage Reservation."

Note: When you update the reservation, you will receive new e-tickets with the names that you enter.

Can I edit, reschedule or cancel my reservation?
Yes. Using your confirmation number, you may make changes to your reservation by clicking on the “Manage Reservation” button on the Museum & Gold Vault Tour page.

Note: When you update the reservation, you will receive new e-tickets with the names that you enter. The name on each ticket must match the name on each visitor’s photo ID.

Can I reprint my e-ticket?
Yes. You may reprint your e-ticket by clicking on the "Manage Reservation" button on the Museum & Gold Vault Tour page. You are required to print the e-ticket and present it in order to enter the building.

What do I do if I receive notification that my reservation was cancelled?
The Federal Reserve Bank of New York reserves the right to cancel tours to the Museum at any point when it deems necessary, including if there is a need for heightened security.

Guests are responsible for rescheduling their visits. Please check the Museum & Gold Vault Tour page for availability.

guided tours

How early should I arrive at the Bank?
Visitors are advised to arrive at the Bank 30 minutes prior to your scheduled visit to allow time for security screening and check-in.

Can I take someone else's slot if they don't show up for the guided tour?
No. Due to security reasons, we cannot accept last-minute attendees. Guided tours are strictly by advance reservations only.

Can I bring more than 25 visitors for a guided tour?
No. We can only accommodate 25 visitors per guided tour. If you wish to bring more than 25 visitors, we advise that you divide into smaller groups and book multiple tours.

Can I bring a school group who are under 16 years old for a guided tour?
Our education programs focus on the Federal Reserve's role in setting monetary policy and promoting financial stability. Unfortunately, the content covered in the guided tour is not appropriate for this age group. The targeted audience for our materials are juniors in high school and older.

I am coming on a guided tour with my family. Can I bring my child with me?
The tour content is designed for secondary school students and may not be pertinent for a younger audience.

Are foreign-language guided tours available?
No. Guided tours are given in English only. Groups may bring their own translator, if needed.

If I miss my guided tour, am I able to come at a different time?
No. We will only accept visitors for the date and time listed on your e-ticket. Visitors are advised to arrive 30 minutes prior to the start of their tour. Tours start promptly at the scheduled times.

Self-guided visit

Due to a modernization project at the Museum, self-guided tours are suspended until further notice. Previously scheduled self-guided visits will be honored.

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