Touchstone Behaviors

Our Touchstone Behaviors set clear expectations for leading with impact at every stage of your career at the New York Fed. They are what we aspire to achieve in our continued growth and development. Built on our mission, vision, and values, the Touchstone Behaviors help shape the culture of our organization and provide a shared language for how we work together and achieve success.

  • Communicate Authentically
    Empathetically engage one another with direct and transparent dialogue and listening. Actively discuss viewpoints with respect and compassion in a timely and candid manner, taking into account verbal and nonverbal cues. Ask questions, learn from each other, and share information widely to move the Bank’s work forward.
  • Collaborate Inclusively
    Inspire a diverse and inclusive environment that empowers others to contribute meaningfully. Intentionally bring a diverse set of people together to achieve positive business results.
  • Drive Progress
    Grow and adapt to changing priorities in the Bank. Experiment with new concepts and take appropriate risk to drive innovation. Remain curious and action oriented, navigating through ambiguity and uncertainty to drive outcomes.
  • Develop Others
    Equitably champion, mentor, and develop others to grow professionally. Demonstrate vulnerability and empathy to create a trusted environment.
  • Take Ownership
    Establish an environment of action and excellence by holding self and others accountable to execute to the highest standard.
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